• No notifications yet.
  • Sign Out
logo image
  • logo image
  • More
Registered User? Login
Forgot Password?
Sign Up
loader image
New User? Sign Up
Forgot Password?
Login
loader image

    Policies

    Conference Policies

    1. You will only be allowed to setup on Wednesday, October 16th from 9:00 AM - 4:00 PM, unless you received permission from conference team to setup another time.
    2. No meetings can be held in the Sponsor Networking Area during sessions.
    3. Sponsor events must not occur or overlap with the conference sessions, sponsor networking area times or event hours.
    4. Sponsor events cannot be held at the InterContinental Hotel.
    5. Only one company per sponsorship. Companies that are partners must have their own table or sponsorship.
    6. You may NOT place marketing collateral anywhere around the conference space. It is only allowed to be given out from your table in the Sponsor Networking Area.

    Registration Policies

    1. We accept substitutions up to 48 hours prior to the event. Substitutions will not be allowed onsite. Please email fldc@franchiseupdatemedia.com and include name, company and email address for the registration you wish to substitute. 
    2. We do not offer day passes or partial passes for this conference.
    3. All company representative registrants must be salaried employees of the sponsor company.
    4. You can register additional attendees at the special discounted rate of $795.
      • Platinum & Awards Reception - 4 additional attendees at $795 per person
      • Gold - 3 additional attendees at $795 per person
      • Silver - 2 additional attendees at $795 per person
      • Bronze - 1 additional attendee at $795 per person
    5. Registrants for the sponsor companies must have the same company name on their badge as the one they are representing.


    *PLEASE BE ADVISED: We reserve the right to cancel any registrations that do not abide by our policies.

    Exhibit Hall 
    Policies

    1. Exhibit hall contains 6 foot by 30 inches wide by 30 inches high draped exhibitor table.
    2. Booths are not permitted. Any booths set-up will be required to dismantle immediately.
    3. Table-tops are welcome, but signage on the table is limited to a height and width of 6 feet. Behind the table is limited to a total of 9 feet in height and 6 feet in width and 12" in depth.
    4. Pull-up floor signage may not be set next to the table. Pull-up floor signage needs to be behind the table.
    5. Any table-top and signage associated with the table cannot obstruct the view of neighboring tables or be outside of the 6-foot table space.
    6. Due to space restrictions and the fire marshal code we cannot vary from our 6-foot table format.
    7. Banners or signs cannot be hung from hotel walls or ceiling.

    FAQs

    General Information

    1. When do I receive the attendee lists?
    You will only receive the attendee list if you are paid in full for your sponsorship. The 1st pre-event attendee list will go out September 18th and the 2nd pre-event attendee list will go out October 2nd. You will receive the post-event attendee list October 23rd.

    The lists contain Names, Titles, Company Name, Mailing Address, Phone Numbers and Classification (Franchisor or Supplier). 
    *Email addresses and phone numbers will only be provided if the attendee has opted them in to be shared.

    2. What are the substitution, refund and cancellation policies for a sponsor?

    • We will accommodate substitutions up to 48 hours prior to the event. Substitutions will not be accepted on site.  Please submit the name, company and email address of the registrant you would like to substitute to fldc@franchiseupdatemedia.com. 
    • Sponsorships are non-refundable.

    3. What if I would like to hold my own event?

    • Sponsor events must not interfere with the conference sessions or expo hall hours. 
    • Sponsor events must be held after conference and expo hall hours.
    • Sponsor events held at the InterContinental need prior approval from Franchise Update Media.
    • When hosting an event associated with the conference, we ask that you limit your attendees to registered franchisor and sponsor attendees.
    • We also ask when hosting an event associated with the conference, any content shared outside of the sponsor business services must be approved by Franchise Update Media.

    4. What do I need to submit to be a part of the conference mobile app and conference website?

    • Please submit materials via the WEBSITE & APP SUBMISSION tab on the navigation bar - company description and listing information, and email your logo to sponsors@franchiseupdatemedia.com. DUE September 13th.

    5. What do I need to submit to be a part of the conference logo loop?

    • Your company logo that you submit to production will be used for the conference logo loop.

    6. What do I need to submit to be part of signage?

    • Your confirmed company name will be included on signage.



    Registration Questions

    1. If I am already a sponsor does this mean I am already registered for the conference?

    • No, you are not registered. You must register online in order to have a badge. You will not be charged for registrations included with your sponsorship with a valid promo code link.

    2. How do I register for the conference?

    • You will receive a unique link to register from Heather Stoner. If you have trouble locating your link, please email her at heathers@franchiseupdate.com.  

    3. What if I am a sponsor and I want to bring more corporate attendees than my sponsorship includes?

    • You can register additional corporate attendees at the special discounted rate of $795. Your sponsorship level determines how many "additional" corporate attendees may register.
      • Platinum - 4 additional attendees at $795 per person
      • Awards Reception - 4 additional attendees at $795 per person
      • Gold - 3 additional attendees at $795 per person
      • Silver - 2 additional attendees at $795 per person
      • Bronze - 1 additional attendee at $795 per person

    4. What are the badge policies?

    • You must register online to have a badge to attend the conference.
    • Your badge must be the same company name as your sponsorship.
    • If we notice in registration that you haven't registered under the proper name, we will contact you to update it.



    Video Info: Premium Sponsorship Levels

    1. Platinum Sponsors General Session Video

    Please submit your 3-minute general session video by October 4th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also please bring your video on a USB drive to the conference as a backup.

    2. Awards Reception Sponsors General Session Video

    Please submit your 3-minute general session video by October 4th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also please bring your video on a USB drive to the conference as a backup.

    3. Gold Sponsors General Session Video

    Please submit your 2-minute general session video by October 4th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also please bring your video on a USB drive to the conference as a backup.

    4. Breakout Session Sponsor Video

    Please submit your 1-minute video by October 4th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also please bring your video on a USB drive to the conference as a backup.



    Handbook Ad Information

    1. Who can submit an ad for the conference handbook?

    • The following sponsorships can submit an ad: Platinum, Awards Reception, Gold, Keynote, Mobile App/Wireless and Breakout Video.

    2. What are the specs for my full page handbook ad? DUE September 18th.

    • 4.875"w x 8"h *NO BLEEDS
    • Press Ready PDF
    • Ensure all images are 300 dpi or higher 

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.

Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer